Customer Service Advisor

This vacancy is now closed

CTS
Ref
29781
Location
City Transport Solutions | Hemel Hempstead | HP2 7YU
Employment type
Full-time
Salary
25000
Closing date
09/12/2022
Description

Customer Service Adviser

  • Hemel Hempstead
  • Full time
  • Salary Up to £25,000

Working Hours

  • 5 per week.
  • Monday to Friday between 7am – 6pm on a rotating shift basis

We are a HGV and Light Commercial vehicle hire company serving customers UK-wide. We are hugely successful with ambitious plans to grow even further. We are looking to recruit passionate and enthusiastic customer service advisers to join our ever growing team.

We can offer a varied, busy role, seeing the successful candidate supporting fellow team members to provide efficient and excellent customer service to our clients on all interactions with the company from making enquiries about our service, through to ensuring that the hires are completed to the satisfaction of their clients. Candidates will also deal with our suppliers on a regular basis negotiating prices for hires.

This role would suit someone who likes to work under pressure¸ duties include taking inbound and making outbound calls, ensuring that correct procedures are followed for each customer, carrying out administrative tasks, handling complaints as appropriate and dealing with any other customer enquiries.

Successful candidates must have

  • Excellent listening skills and be a clear communicator, both written and verbal.
  • The ability to express your opinions, information, and key points of an argument clearly.
  • Computer literate with the ability to talk, think and type at the same time
  • Strong numerical skills and analytical skills
  • Ability to work with detail and complete all tasks to a high standard.

You will be

  • Passionate about customer service
  • Calm under pressure
  • Team player
  • Professional
  • Approachable and personable

We are looking for applicants who enjoy working in a busy fast paced environment, a positive attitude, a strong work ethic and a passion for excellence. In return, you will become part of a team that will nurture your personal development in a fun and dynamic environment.

We will consider people with strong customer service experience in retail (minimum of 2 Years.

Apply now

  • Starting salary of £22000 and up to £25000 per annum negotiable dependent on experience.
  • Private Health Insurance
  • Life Cover 3x salary
  • Pension
  • Access to a range of other benefits.
  • Opportunities for development
  • Modern office building with a staff restaurant on site
  • Free parking

PLEASE NOTE THERE IS LITTLE RELIABLE PUBLIC TRANSPORT TO THE MAYLANDS INDUSTRIAL ESTATE SO CANDIDATES MUST HAVE THEIR OWN TRANSPORT OR LIVE WITHIN WALKING DISTANCE.