Sales & Key Accounts Director
Bromsgrove | Executive Leadership Opportunity | Recruitment Industry
Drive Growth. Lead Strategic Accounts. Shape the Future.
The Best Connection is one of the UK's leading recruitment businesses, delivering flexible workforce solutions to clients nationwide.
We are seeking an experienced Sales & Key Accounts Director to lead our national sales strategy, drive business growth, and strengthen relationships with some of our largest and most strategically important customers.
This is a high-impact leadership role for a commercially driven sales professional with significant experience in recruitment sales, key account management, business development, and commercial leadership.
Working closely with the Board, operational teams, and branch network, you will play a pivotal role in winning new business, developing strategic partnerships, increasing revenue, and ensuring exceptional customer experience across our national client portfolio.
Benefits
- Attractive executive-level salary and benefits package commensurate with experience, leadership responsibility and impact
- Company car or annual car allowance
- 30 days annual leave, increasing to 33 days with service (including bank holidays)
- Company pension scheme
- Employee-Owned Trust benefits
- Cycle to Work scheme
- Free onsite parking
- Discounted gym membership
- 24/7 GP access
- Optional healthcare plan
- Employee Assistance Programme
- Hundreds of retail, leisure and lifestyle discounts
- Up to 2 paid volunteering days per year
Key Responsibilities
Sales Leadership & Business Development
- Lead and develop high-performing Sales and Key Accounts teams.
- Create and deliver strategic sales plans that drive sustainable revenue growth.
- Identify, pursue and secure major national and regional opportunities.
- Support branches in converting high-value prospects into long-term customers.
- Lead customer presentations, commercial negotiations, and contract discussions.
- Represent The Best Connection at industry events, networking opportunities, and customer meetings.
Key Account Management
- Oversee relationships with the Company's largest and most strategically important customers.
- Develop and implement robust key account strategies.
- Increase customer retention, satisfaction, and revenue growth.
- Build strong relationships with senior stakeholders and decisionmakers.
- Act as the senior escalation point for commercial and operational matters.
Commercial & Strategic Leadership
- Lead complex commercial negotiations and contract renewals.
- Drive margin protection while maintaining competitive customer solutions.
- Provide strategic oversight of tenders, bids, proposals, RFPs and contract opportunities.
- Use performance data and market insight to identify growth opportunities and continuous improvement initiatives.
About You
We're looking for an inspiring and commercially minded leader who can combine strategic thinking with a hands-on approach to business development and account growth.
Essential Skills & Experience
- Senior leadership experience within the recruitment sector.
- Proven track record in sales leadership, business development, and key account management.
- Experience winning, retaining, and growing high-value customer relationships.
- Strong commercial negotiation and contract management experience.
- Success managing strategic, national, or multi-site accounts.
- Excellent stakeholder management and relationship-building skills.
- Strong analytical and commercial decision-making capabilities.
- Highly effective communication, presentation, and leadership skills.
- Proficient in Microsoft Office applications.
- Full UK Driving Licence.
Desirable
- Experience managing national onsite or workforce management contracts.
- Bid, tender, and proposal leadership experience.
- Understanding of commercial agreements and service-level contracts.
- Experience managing significant revenue portfolios.
- Advanced negotiation, forecasting, and reporting skills.
- Knowledge of recruitment market trends and workforce solutions.
Why Join The Best Connection?
Founded in 1991, The Best Connection has grown to become one of the UK's most respected recruitment businesses. As an Employee-Owned Trust, our people directly share in the success they help create.
This is an exciting opportunity to influence the future direction of a market-leading organisation and make a genuine impact on growth, customer success, and commercial performance.
If you're an experienced commercially focussed leader looking to join an ambitious, people-focused organisation, we'd love to hear from you.
Apply now and help shape the next chapter of growth at The Best Connection.